Engineering faculty, staff, and students may use this form to request support from Engineering Computing Services (ECS). NOTE: Needing an electronic lock programmed for room access? If so, please visit the Request Room Access web page for more information. Needing assistance with a web page or site? If so, please contact Eric Sanders in Marketing and Communications. User Information First Name * Last Name * LinkBlue ID * NOTE: This is NOT your UK ID #. Your LinkBlue ID contains letters. Email Address * Telephone Number * Classification * - Select -FacultyStaffGraduate StudentUndergraduate StudentOther Classification - Other * You have chosen "Other" for "Classification." Please provide additional information. Department * - Select -Center for Aluminum Technology (CAT)Center for Nanoscale Science and Engineering (CENSE)Center for Visualization and Virtual Environments (VIS)Department of Biosystems and Agricultural Engineering (BAE)Department of Chemical and Materials Engineering (CME)Department of Civil Engineering (CE)Department of Computer Science (CS)Department of Electrical and Computer Engineering (ECE)Department of Mechanical Engineering (ME)Department of Mining Engineering (MNG)Elbert C. Ray eStudio (ESTUDIO)Electron Microscopy Center (EMC)Engineering Administration (ADMIN)Engineering Computing Services (ECS)Extended Campus Programs - Paducah (ECP - PADUCAH)Extended Campus Programs - Lexington (ECP - LEX)F. Joseph Halcomb III, M.D. Department of Biomedical Engineering (BME)First-Year Engineering (FYE)Institute for Sustainable Manufacturing (ISM)Institute of Research for Technology Development- Lean Systems Program (IR4TD- LEAN)Institute of Research for Technology Development- Research and Development (IR4TD- RD)Kentucky Transportation Center (KTC)NASA Kentucky (NASA)Office of Alumni and Philanthropy (OAP)Painting Technology Consortium (PTC)Power and Energy Institute of Kentucky (PEIK)Project Lead the Way (PLTW)Science and Engineering Library (SCIENGLIB)Other Department - Other * You have chosen "Other" for "Department." Please provide additional information. Location-Building * - Select -Advanced Science and Technology Commercialization Center (ASTECC)Center for Aluminum Technology (CAT)Charles E. Barnhart (CEBA)Crounse Hall (CLC)D.V. Terrell (DVT)Davis Marksbury (DMB)Electrical Engineering Annex (EEX)F. Paul Anderson Tower (FPAT)Grehan Building (EGJ)James F. Hardyman (JFH)Mining and Mineral Resources (MMRB)Oliver H. Raymond (OHR)Ralph G. Anderson (RGAN)Robotics (RMB)S.J. Whalen (SJW)Woodland Glen Ill (WGIII)Other Location-Building - Other * You have chosen "Other" for "Location - Building." Please provide additional information. Location-Room * Advisor/Responsible User * Request Information My request is related to: * a desktop, laptop, tablet, or mobile device a poster a printer a telephone an email account something not listed My request is related to a desktop, laptop, tablet, or mobile device. I need assistance with: * a hardware issue a software issue a virus or malware issue an issue with connecting to the network installing software making changes to an account rebuilding a machine setting up a new machine something not listed My request is related to a desktop, laptop, tablet, or mobile device. I need assistance with something not listed. * Please provide a title/summary of what you need assistance with. Machine/Device - Vendor/Manufacturer Apple Dell HP Lenovo Microsoft Samsung Toshiba Other Machine/Device - Vendor/Manufacturer: Other You have chosen "Other" for "Machine/Device - Vendor/Manufacturer." Please provide additional information. Machine/Device - Model Machine/Device - Service Tag/Serial Number Machine/Device - Operating System Windows 11 Windows 10 Other Windows Mac OS Linux Other Machine/Device - Operating System: Other You have chosen "Other" for "Machine/Device - Operating System." Please provide additional information. My request is related to a poster. I need assistance with: * printing a poster something not listed My request is related to a poster. I need assistance with something not listed. * Please explain in as much detail as possible what you need assistance with. Poster File(s) * Upload your poster file(s). Accepted file formats include MS Powerpoint (.ppt, .pptx), MS Publisher (.pub), Adobe Photoshop (.psd), PDF (.pdf), and Pictures (.jpg, .jpeg, .png, .tiff). More informationFiles must be less than 256 MB. Allowed file types: gif jpg jpeg png tif psd pdf ppt pptx pub. Upload Poster Dimensions Specify the dimensions in the following format: Width (inches) x Height (inches) NOTE: The size of the poster in the file you are uploading must match the size you want printed. For example, if you want printed a 36" x 48" poster and you created it using MS PowerPoint, please make sure the size of the slide is set to 36" x 48". Date Poster Needed NOTE: It is STRONGLY recommended you provide at least 36 hours notice to ensure your poster is available when needed.MonthJanFebMarAprMayJunJulAugSepOctNovDec Month Day12345678910111213141516171819202122232425262728293031 Day Year20222023202420252026 Year Additional Poster Printing Details Provide any additional information you think will help get your poster printed successfully. My request is related to a printer. I need assistance with: * a printer issue configuring a printer setting up a new printer something not listed My request is related to a printer. I need assistance with something not listed. * Please provide a title/summary of what you need assistance with. Printer - Vendor/Manufacturer Dell Epson HP Lexmark Ricoh Other Printer - Vendor/Manufacturer: Other You have chosen "Other" for "Printer - Vendor/Manufacturer." Please provide additional information. Printer - Model My request is related to a telephone. I need assistance with: * a telephone issue configuring a telephone setting up a new telephone something not listed My request is related to a telephone. I need assistance with something not listed. * Please provide a title/summary of what you need assistance with. My request is related to an email account. I need assistance with: * setting up a new email account configuring an email account an email issue something not listed My request is related to an email account. I need assistance with something not listed. * Please provide a title/summary of what you need assistance with. My request is related to something not listed. * Please provide a title/summary of what you need assistance with. Please describe your request in as much detail as possible. * Attachment(s) Attach any file(s) you think will help in explaining your request. Accepted file formats include MS Word (.doc, .docx), MS Excel (.xls, .xlsx), MS PowerPoint (.ppt, .pptx), PDF (.pdf), Pictures (.jpg, .jpeg, .png, .tiff), and Text (.txt). More informationFiles must be less than 256 MB. Allowed file types: jpg jpeg png tif txt pdf doc docx ppt pptx xls xlsx. Upload Leave this field blank Submit