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Ingersoll Rand Contract Engineering

Ingersoll Rand (NYSE:IR) is a global innovation and solutions provider with powerful brands and leading positions within its markets.  The company features a portfolio of worldwide businesses comprising of industrial and commercial brands, such as Bobcat compact equipment, Club Car golf cars, Hussmann stationary refrigeration equipment, Ingersoll Rand industrial and construction equipment, Schlage locks and Thermo King transport temperature-control equipment.  These, and many other Ingersoll Rand brands, are positioned as number one or two in their markets.   

The following experiences were sent to us by Robert Judd, ME, who co-oped at Ingersoll Rand, Contract Engineering in Davidson, North Caroling.  Robert is a graduate of Trinity High School in Louisville, KY.  The Fall 2006 tour was the first work tour there.  Robert had participated in UK's Lean Manufacturing Boot Camp in the Summer of 2006.

During the course of my first work tour with Ingersoll Rand, I was responsible for process improvement in the Contract Engineering department for the Centrifugal Air Compressors. The department was responsible for creating Bills of Materials for the production floor, as well as creating assembly and customer drawings. I used lean tools such as value stream mapping when I first began work to learn the system and create visibility to the current state of the process. I then created a future state value stream map to use as the blueprint of our improvement efforts, which lead to a completely new order processing system.

  Along with my efforts in Contract Engineering, I attended a week conference to value stream map the new product development process. The team created both current and future state maps of this complex process and used the maps to determine critical improvement opportunities. The results were then reported to upper management and included in the company’s Long Range Plan.

  My final major project was to improve material flow in the Engineering Test Lab. For this I created plans for the ordering, storing, and disposing of material used in the lab. I also created a visual control system to eliminate the misplacement and loss of parts which would lead to test delays.

My job assignment was slightly different than what I originally expected. I was asked to apply lean principles to an office environment when I thought I was being hired to work on the production floor. I also expected to have a specific project and goals to accomplish, but instead I identified my own projects. This was a good work environment for someone with a great deal of initiative, but it can create a lack of direction. The tools I learned from the lean bootcamp were invaluable because it helped me to avoid this lack of direction. From the value stream maps I was able to identify several projects and never found myself asking what needed to be done next.

This work experience offered a lot of experience in process improvement. Ingersoll Rand is implementing lean processes throughout all business sectors, which gave me opportunities to apply the lean philosophy in several different areas. I was able to meet Lean Champions and Six Sigma Mater Black Belts that shared their knowledge of how to apply lean in all facets of the business. The work was very beneficial in developing my ability to communicate reasoning behind improvement efforts to create by-in on projects.

  From this work tour I learned how versatile the Lean Philosophy is. I also learned the importance of achieving buy-in to make change happen. Without the support of both supervisors and coworkers, the transformations we accomplished would not have been possible.

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